How do you achieve a large number of repeat customers?
Customers that won’t even think about going anywhere else.
Well, we are about to share our secret with you.
- Show loyalty yourself. If you stick with your customers, they won’t need to look anywhere else.
If you disappear off their radar, they may not remember you when they need your assistance.
- Be upfront and honest. People like to know where they stand. Nobody likes surprises.
- Be as helpful as you can. Everybody needs a bit of help some time.
- If you can go that extra mile, do it. It will be appreciated and rewarded.
- Communicate regularly. Even if you are not working for them at the current time and especially when you are.
- Care about your clients – get in touch with them when they are not busy and have a chat about them.
Ask how they are and remember future events or factors of their life that they confide in you.
- Get to know your client’s business – this will help you to be in the right place at the right time, asking the right questions and offering the right help.
Admiral have tried and tested all these methods and it is at the very core of our beliefs and strategies. They work for us every time and we hope you get some benefit from our little pearls of wisdom. Try them out and let us know how you get on.
If you would like the benefit of a design and print company who holds these beliefs and practices this behaviour at all times, then get in touch with us on 01933 443455, or visit our website www.admiraldesignandprint.co.uk
You will be happy that you did.